Privacy Policy

1. Who we are

ASQ Empowerment Services (“ASQ,” “we,” “us,” or “our”) provides leadership-development experiences, organizational services, speaking and facilitated learning, publications, and related educational and digital services.

2. Information you provide to us

Depending on how you interact with ASQ, you may provide information such as:

• Your name, email address, phone number, and location.
• Your organization, role, title, or scope of responsibility.
• Information submitted through contact, inquiry, application, registration, or feedback forms.
• Responses concerning leadership situations, organizational conditions, goals, availability, or program fit.
• Communication preferences and information you send directly to us.
• Transaction or billing information when you purchase an ASQ service or program.

3. Information collected automatically

When you use our website or digital services, certain technical information may be collected automatically. This may include IP address, browser and device information, referring pages, pages visited, approximate location derived from technical information, and interactions with our website or communications.

We may use cookies and similar technologies to support site functionality, understand website performance, remember preferences, and measure engagement.

4. How we use information

We may use information we collect to:

• Respond to questions, inquiries, applications, and requests.
• Determine appropriate next steps or program fit.
• Provide leadership-development, organizational, speaking, and related services.
• Administer applications, registrations, memberships, scheduling, payments, and participant communication.
• Send requested updates, newsletters, operational notices, or other communications.
• Maintain and improve our website, programs, communications, and internal operations.
• Protect our systems, prevent misuse, and maintain security.
• Comply with applicable legal and regulatory requirements.

5. Email and text communications

If you join our mailing list or otherwise request communications, we may send you updates relevant to that request. Marketing emails include a method to unsubscribe.

We will send text messages for marketing purposes only when the required consent has been provided. Message and data rates may apply, and Messages will include instructions for opting out where required.

6. How information may be shared

We do not sell personal information.

We may share information with service providers that help us operate our website, forms, customer relationship management systems, email communications, scheduling, payment processing, analytics, hosting, and other business functions. These providers receive information only as appropriate to perform services for ASQ.

We may also disclose information when required by law, when necessary to protect rights or safety, or in connection with a legitimate business reorganization or transfer.

7. Payments

Payment information may be collected and processed through third-party payment providers. Those providers may maintain payment information according to their own privacy and security practices.

8. Third-party services and links

Our website and communications may link to third-party websites, platforms, media services, scheduling tools, payment providers, or other services. Their privacy practices are governed by their own policies, not this Privacy Policy.

9. Data retention

We retain information for as long as reasonably necessary to provide services, maintain appropriate business and program records, comply with legal obligations, resolve disputes, and support legitimate operational needs.

10. Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information. No online system or method of transmission can be guaranteed to be completely secure.

11. Your choices and privacy requests

Depending on where you live and the circumstances of your interaction with ASQ, you may have rights concerning your personal information. You may also contact us to request access, correction, or deletion of information we maintain about you, subject to applicable legal and operational requirements.

You may submit a privacy request through our Contact page.

12. Children’s privacy

ASQ’s public website and leadership-development services are not directed to children under 13, and we do not knowingly seek personal information from children under 13 through these services.

13. Changes to this Privacy Policy

We may update this Privacy Policy as our services, technology, or legal obligations change. When we make material updates, we will revise the effective date shown at the top of this page.

14. Contact us

Questions or requests concerning this Privacy Policy may be submitted to ASQ Empowerment Services through our Contact page.